FAQs

Any documents you might need can be downloaded on the important documents page.

We can facilitate session for groups of any size and will work closely with you to deliver a rewarding session. It is worth noting that our activities are delivered with a ratio of 1 instructor to every 8 children.

Every child will be issued with a buoyancy aid and our expert instructors are on hand to support the children, however it does help if children are confident around water. If you have any concerns please give us a call to discuss 01642 678000.

Watersports

Children must be 8 years or above to take part in watersports activities.

Air Trail

• Participants over 1m (3ft 3in) can adventure on Air Trail if accompanied by a responsible paying adult over 18.
• Participants 1.22m (4ft) tall and over, but no taller than 2.08m (6ft 8in) can explore Air Trail by themselves.
• Participants’ weight must not exceed 133kg (21st).

It is NOT recommended that the following people go on Air Trail:

• Anyone with a heart condition
• Anyone with back or joint injuries
• Anyone who has had recent surgery
• Women who are pregnant

If you would like to discuss any medical queries relating to Air Trail, please call one of our Adventure Crew on 01642 265454.

Air Tykes

• Participants must be aged 2 or over and no taller than 1.22m (4ft)
• Participants must have an responsible person with them

Site Visits

Our nature and site tours are open to children of any age.

For watersports activites, children will need to bring a towel, swimwear to wear under their wetsuit, trainers they don’t mind getting wet and any toiletries they may require if they are showering after the session.

For Air Trail, we suggest wearing clothes that you are comfortable in and suitable for the weather conditions. We ask that you wear suitable shoes, which means, no open toed or heeled shoes or flips flops and that shoe laces are tied tight.

We will tailor each session to meet the requirements of your group. Learning outcomes can be tailored to the curriculum, working on communication and social skills or problem solving. Depending on your requirements, certain activities may be better suited, so give us a call to discuss this further.

We strive to allow everyone to experience all of our activities and have welcomed groups of all abilities to enjoy our activities, however due to their nature, a certain level of fitness and understanding of the safety information is required. Please call us on 01642 678000 to discuss things further.

We have a café on site that can provide food and drink for you group, as well as a classroom where we can serve food or children can enjoy their packed lunch. We also have plenty of  grassy areas on site to enjoy a packed lunch.

Yes, we have male, female and accessible toilets on site.

We have lockers on site (20p) to store personal belongings while you participate in your chosen activity.

Absolutely, we want you to have complete peace of mind that before you book your session you have an awareness of the centre, our accreditations, our team and the facilities we have on site to ensure you have a great session. If you want to arrange a site visit just give us a call to arrange this at a suitable time 01642 678000.