Each session is two hours long and costs £15 per person.

All bookings must be made through the TBIWWC dedicated booking system (a link will be shared on this page when the booking page is activated).

This will help us to control and assess the flow of visitors on the course in the early stages of reopening. During this time there will be no walk up visitors allowed.

There will be 30 spaces available in each session to ensure the safety of our paddlers.

There are limited spaces on each session and these will be sold on a first come first serve basis.

Unfortunately we are not able to offer any discounts, due to the limited capacity of the sessions we need to fill as many of the spaces to make the sessions viable. To make it fair to everyone, no one will be able to pre-book sessions prior to the sessions being made available.

We ask that there are only two paddlers per eddy at any given time. We also ask all paddlers to follow social distancing rules both on and off the water. This means preparing to give way to upstream paddlers. We also ask that there is no intentional swimming and that slalom gate positions are not to be moved by paddlers, spectators or coaches.

Yes, please follow the link within your email confirmation and complete the online medical form and risk declaration forms.

No, customers can only book one slot per session.

Yes, Northshore Watersports on site store will be open. Please follow social distancing and bear with us as we have had to limit the number of customers in the shop/centre. Don’t forget the online store is open too.

Unfortunately not, following safety measures all customers must provide all of their own equipment.

On arrival please use the queuing system in place and sign in at reception following our contact free process. At this time we will not be issuing bibs but instead will be issuing a disposable band to attach to your buoyancy aid.

Please follow the one way system at the centre and observe social distancing in line with government guidelines.

Unfortunately you will not receive a refund for the session.

There is a possibility that sessions could get cancelled, if the minimum number of people are not pre-booked.

If the session is cancelled you will receive a cancellation e-mail at least 24 hours before along with a full refund.

No, we ask that paddlers change before travelling or get changed within their vehicle. Hand sanitiser will be available around the centre and in NorthShore Waterpsorts.

Yes, toilets will be available for customers only, please speak to a member of staff if you need to use the facilities.

Unfortunately the conveyor belt will not be operational however we are working towards reinstating it as soon as possible.

Initially the short course will not be running however if it is we will make you aware on the booking system, which sessions include a short course release.

Yes there will be access to fresh water to rinse equipment down. This will be available by the back door of the centre.

Oasis Café will not be open during these sessions.